Refund & Cancellation Policy

Last updated: July 28, 2026

At RONEX INFORMATION AND SERVICES, led by Yash Nikam, we strive to deliver high-quality IT infrastructure equipment and security installation services. This Refund & Cancellation Policy details our return standards.

1. Hardware Warranty & Defect Replacements

Any IT hardware, CCTV camera, or biometric unit found defective upon delivery or installation will be tested and replaced in accordance with the manufacturer's warranty terms.

2. Project Cancellation

Cancellations for system integration contracts must be submitted in writing prior to hardware dispatch or physical site wiring. Completed installation labor charges are non-refundable.

3. Refund Processing

Approved refunds for returned equipment or cancelled orders will be processed via original bank transfer methods within 7-10 business days.

4. Contact Us

If you have any questions regarding refunds or cancellations, please contact us:

  • Email: yash@ronexin.com
  • Phone: +91 98210 32675
  • Address: 3L, Vijay Chambers, Tribhuvan Road, Grant Road (E), Mumbai - 400 004